State Farm® Insurance Agent Neil D Klemme

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Cody Stern

March 25, 2025

5 out of 5

"Had a pleasure to get Home, Life and Auto from Neveah, helped me through the process and even saved me money in my monthly expenses. Cannot thank her enough!"

We responded:

"Thank you, Cody, for your wonderful feedback! We're thrilled to hear that Neveah was able to assist you with your Home, Life, and Auto insurance needs while saving you money. We appreciate your trust in us and look forward to continuing to serve you."

Taylor Rocconi

February 10, 2025

5 out of 5

"Was so easy to set up auto insurance and we got a great rate! Nevaeh was a pleasure to work with!!"

We responded:

"Taylor, thank you for your wonderful feedback! We're thrilled to hear that setting up your auto insurance was a breeze and that you received a great rate. Nevaeh will be delighted to know she made your experience enjoyable. We appreciate your support! "

Linda Vicary

January 31, 2025

5 out of 5

"Shout Out to Nevaeh! Thank you for your patience and amazing assistance with my auto and renters insurance, you ROCK!"

We responded:

"Thank you for your wonderful feedback! We're thrilled to hear Nevaeh provided you with exceptional service for your auto and renters insurance. "

Amanda Perdue

December 31, 2024

5 out of 5

"I called to switch vehicles on my policy. I had to leave a message, but they got back to me in minutes. I spoke with Casey and at the end of the brief conversation I feel like I made a new friend and have my new car covered. I love how personable everyone is at this office!! Highly recommend!"

We responded:

"Thank you, Amanda, for your kind words and recommendation! We're delighted to hear that Neveah and our team could assist you smoothly with adding a teen driver. Your satisfaction is our priority, and we appreciate your trust in us."

Liza Cooley

November 14, 2024

5 out of 5

"State Farm is amazing, and the people I worked with were even more amazing! They were beyond helpful, and I will definitely be recommending them to my friends and family!"

We responded:

"Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our team. Your recommendations mean a lot to us. We look forward to continuing to serve you and your loved ones."

payton hallada

November 14, 2024

5 out of 5

"State Farm has employees that were extremely helpful and kind in order to allow me to get insurance. These workers love to make sure that their customers are happy and pleased. It was a pleasurable experience, I will definitely be recommending to my family and friends!"

We responded:

"Thank you, Payton, for your kind words! We're thrilled to hear that our team provided you with a helpful and pleasant experience."

Tyana Taylor

October 24, 2024

5 out of 5

"I just started at State Farm and Ian was super helpful and explained everything very clearly. I am very impressed with the service!"

We responded:

"Thank you, Tyana! We're thrilled to hear that Ian provided you with clear and helpful service. Welcome to State Farm, and we look forward to continuing to meet your insurance needs."

Bianca Goodwin

October 10, 2024

5 out of 5

"I called in to speak with Bailey about my bill and she did a wonderful job explaining the issue. I'm a very happy customer with the service I've received. 😀"

We responded:

"Thank you, Bianca, for your kind words! We're thrilled to hear that Bailey was able to assist you effectively. Your satisfaction is our top priority, and we're glad to have you as a happy customer. 😊"

Ty Rosandich

September 30, 2024

5 out of 5

"I worked with Olivia on getting new insurance and she did a spectacular job! She was very informative and very easy to work! I would recommend her to anyone! Thank you for Greta service!"

We responded:

"Thank you, Ty, for your kind words! We're thrilled to hear Olivia provided you with exceptional service. Your recommendation means a lot to us."

Abul Hasan

September 6, 2024

5 out of 5

"Great and quick service."

We responded:

"Thank you, Abul, for your kind words and the 5-star rating!"

Micheal Adeniji

August 3, 2024

5 out of 5

"Good and polite service from the agent, Landon."

We responded:

"Thank you, Micheal, for your kind words and 5-star rating! We're thrilled to hear that Landon provided you with good and polite service."

Liz

May 15, 2024

5 out of 5

"Had the pleasure of working with Ian! He reviewed a quote from another insurance company I was given and I would have been very underinsured. He took the time to go over the numbers and explain it thoroughly. I switched my home/auto policy to SF with more coverage and lower premiums. Thank you again Ian for all your help!"

We responded:

"Thank you for sharing your positive experience, Liz! We are thrilled to hear that Ian provided you with excellent service and helped you find the right coverage at a better rate. We appreciate your trust in our agency."

Jessica Jaeger

April 11, 2024

5 out of 5

"10/10 experience. Amazing people, amazing atmosphere. I will always go back here for any insurance needs, they were able to talk to me about policies in a way where I actually felt like I understood it!"

We responded:

"Thank you for the kind words, Jessica! We strive to make insurance easy to understand and provide exceptional service. We look forward to assisting you with your insurance needs in the future."

Cheri Dorey

March 21, 2025

5 out of 5

"Recently, I moved my renters insurance to another provider to bundle it with my auto. Not sure what I was thinking or if I was at the time. Ian at Neil Klemme's State Farm agency called to see why I have moved away from them. After a few phone conversations, I realized that the coverage I moved to was $247.00 more per year. Yes you are reading that correctly. I would not have noticed this if Ian had not asked me to compare the coverage to State Farm realizing it was for far less annually. Oh my gosh! What had I done? Long story short, Ian hung in there with me while I canceled the current coverage and ran, not walked, back to State Farm, for both auto and renters. I saw a quote recently about leaving well enough alone."

We responded:

"Thank you, Cheri, for sharing your experience and for your kind words about Ian. We're thrilled to have you back with us and are glad we could help you find the best coverage for your needs. If you have any more questions or need assistance in the future, feel free to reach out."

Audrey Thompson

February 10, 2025

5 out of 5

"Thanks to state farm team, thank you for your help!! So friendly!!"

We responded:

"Thank you, Audrey, for your generous feedback and perfect rating. We are pleased to learn that you found our team to be friendly and helpful. Your input is highly valued and serves as motivation for us to maintain our commitment to providing exceptional service."

Noej Mojica

January 27, 2025

5 out of 5

"Great guy got everything done I needed pretty quick"

We responded:

"Thank you for your fantastic review! "

Grace Celie

November 14, 2024

5 out of 5

"I love state farm! Such great staff, always so helpful. Would recommend to family and friends! :)"

We responded:

"Thank you for your kind words and recommendation! We're delighted to hear that our staff has been helpful."

Courtney Tolen

November 14, 2024

5 out of 5

"Great experience working with this office, the employees are all very knowledgeable and friendly and I have never had any problems. I would recommend Neil Klemme State Farm to anyone looking for insurance! Landon especially goes above and beyond and was great to work with, definitely knows what he is doing and I can tell he is very experienced."

We responded:

"Courtney, thank you so much for trusting our agency with your insurance needs!"

Anthony Glomm

October 24, 2024

5 out of 5

"Fast and easy, plus the quote was easy to understand. The aspect i appreciated the most was that the agent didnt try to sell me the most expensive insurance. He allowed me to choose my limits without any pressure to go higher. Gave me exactly what i wanted and then let me purchase it within two minutes."

We responded:

"Thank you, Anthony! We're delighted to hear that you had a positive experience with our service. It's great to know that our approach met your needs and expectations. We appreciate your feedback and look forward to assisting you in the future."

Robin Hawley

October 14, 2024

5 out of 5

"What started as a frustrating morning turned into a good laugh and some piece of mind as Casey at Neil Klemme State Farm got my account squared away and up to date. I recommend this team for any of your insurance needs!"

We responded:

"Thank you, Robin! We're delighted to hear that Casey could turn your morning around and provide you with peace of mind. Your recommendation means a lot to us."

MD.YUSUF ALAMIN

October 6, 2024

5 out of 5

"I worked with Ian. He was really helpful."

We responded:

"Thank you for your kind words and 5-star rating! We're delighted to hear that Ian was able to assist you effectively."

Tandra Filbin

September 12, 2024

5 out of 5

"Nevaeh Bell went above and beyond while working with me. What I love most about our interaction was that she was extremely down to earth and relatable. Most of the people who help you with insurance talk in a way that makes things hard to understand and makes one feel like they are being dooped somehow. Not with Nevaeh, she made everything very easy to understand and made me feel comfortable with my insurance choices. Really Nevaeh just made the entire process wonderful and continues to do so and continues her hard work. Thank you Nevaeh and thank you State Farm"

We responded:

"Thank you, Tandra, for your kind words about Nevaeh. We're thrilled to hear she made your experience so positive and understandable. Your satisfaction is our priority, and we appreciate your trust in State Farm. Thank you for choosing us!"

Francine Marseille

August 26, 2024

5 out of 5

"Just a quick moment to say that Bayley was wonderful to work with! I appreciate the work this agency provides!"

We responded:

"Thank you, Francine! We're thrilled to hear that our team provided you with excellent service. Your appreciation means a lot to us, and we're grateful for your kind words."

Alyssa Parker

July 26, 2024

1 out of 5

"Um ya would love to know why it's ok to cancel someone's policy without notice you got your payment gave us $22 back for overpayment then today we got it all back as a refund so clearly it's not a payment issue we demand a reason"

We responded:

"Alyssa, we take your feedback on our agency very seriously. I'd love to understand how we could have done better, can you reach out to our office directly? Thank you! "

Dawn Troke

April 23, 2024

5 out of 5

"I am very pleased with the personal attention that I receive from my agent, Ian Glover and the rest of the staff at State Farm. I highly recommend using them for your insurance needs."

We responded:

"Thank you for recommending us, Dawn! Providing personalized attention is our top priority. We appreciate your trust in Ian and our team for your insurance needs."