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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Grace Celie

Grace Celie

November 14, 2024

5  out of  5
rating by Grace Celie
"I love state farm! Such great staff, always so helpful. Would recommend to family and friends! :)"
We responded:
"Thank you for your kind words and recommendation! We're delighted to hear that our staff has been helpful."
Profile photo of Liza Cooley

Liza Cooley

November 14, 2024

5  out of  5
rating by Liza Cooley
"State Farm is amazing, and the people I worked with were even more amazing! They were beyond helpful, and I will definitely be recommending them to my friends and family!"
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience with our team. Your recommendations mean a lot to us. We look forward to continuing to serve you and your loved ones."
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Courtney Tolen

November 14, 2024

5  out of  5
rating by Courtney Tolen
"Great experience working with this office, the employees are all very knowledgeable and friendly and I have never had any problems. I would recommend Neil Klemme State Farm to anyone looking for insurance! Landon especially goes above and beyond and was great to work with, definitely knows what he is doing and I can tell he is very experienced."
We responded:
"Courtney, thank you so much for trusting our agency with your insurance needs!"
Profile photo of payton hallada

payton hallada

November 14, 2024

5  out of  5
rating by payton hallada
"State Farm has employees that were extremely helpful and kind in order to allow me to get insurance. These workers love to make sure that their customers are happy and pleased. It was a pleasurable experience, I will definitely be recommending to my family and friends!"
We responded:
"Thank you, Payton, for your kind words! We're thrilled to hear that our team provided you with a helpful and pleasant experience."
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Amanda Perdue

November 13, 2024

5  out of  5
rating by Amanda Perdue
"I recently switched over to State Farm and added a teen driver. They are so helpful and patient. Neveah especially was helpful with reminders on what exactly was needed. I highly recommend them!"
We responded:
"Thank you, Amanda, for your kind words and recommendation! We're delighted to hear that Neveah and our team could assist you smoothly with adding a teen driver. Your satisfaction is our priority, and we appreciate your trust in us."
Profile photo of Anthony Glomm

Anthony Glomm

October 24, 2024

5  out of  5
rating by Anthony Glomm
"Fast and easy, plus the quote was easy to understand. The aspect i appreciated the most was that the agent didnt try to sell me the most expensive insurance. He allowed me to choose my limits without any pressure to go higher. Gave me exactly what i wanted and then let me purchase it within two minutes."
We responded:
"Thank you, Anthony! We're delighted to hear that you had a positive experience with our service. It's great to know that our approach met your needs and expectations. We appreciate your feedback and look forward to assisting you in the future."
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Tyana Taylor

October 24, 2024

5  out of  5
rating by Tyana Taylor
"I just started at State Farm and Ian was super helpful and explained everything very clearly. I am very impressed with the service!"
We responded:
"Thank you, Tyana! We're thrilled to hear that Ian provided you with clear and helpful service. Welcome to State Farm, and we look forward to continuing to meet your insurance needs."
Profile photo of Robin Hawley

Robin Hawley

October 14, 2024

5  out of  5
rating by Robin Hawley
"What started as a frustrating morning turned into a good laugh and some piece of mind as Casey at Neil Klemme State Farm got my account squared away and up to date. I recommend this team for any of your insurance needs!"
We responded:
"Thank you, Robin! We're delighted to hear that Casey could turn your morning around and provide you with peace of mind. Your recommendation means a lot to us."
Profile photo of Bianca Goodwin

Bianca Goodwin

October 10, 2024

5  out of  5
rating by Bianca Goodwin
"I called in to speak with Bailey about my bill and she did a wonderful job explaining the issue. I'm a very happy customer with the service I've received. 😀"
We responded:
"Thank you, Bianca, for your kind words! We're thrilled to hear that Bailey was able to assist you effectively. Your satisfaction is our top priority, and we're glad to have you as a happy customer. 😊"
Profile photo of MD.YUSUF ALAMIN

MD.YUSUF ALAMIN

October 6, 2024

5  out of  5
rating by MD.YUSUF ALAMIN
"I worked with Ian. He was really helpful."
We responded:
"Thank you for your kind words and 5-star rating! We're delighted to hear that Ian was able to assist you effectively."
Profile photo of Ty Rosandich

Ty Rosandich

September 30, 2024

5  out of  5
rating by Ty Rosandich
"I worked with Olivia on getting new insurance and she did a spectacular job! She was very informative and very easy to work! I would recommend her to anyone! Thank you for Greta service!"
We responded:
"Thank you, Ty, for your kind words! We're thrilled to hear Olivia provided you with exceptional service. Your recommendation means a lot to us."
Profile photo of Tandra Filbin

Tandra Filbin

September 12, 2024

5  out of  5
rating by Tandra Filbin
"Nevaeh Bell went above and beyond while working with me. What I love most about our interaction was that she was extremely down to earth and relatable. Most of the people who help you with insurance talk in a way that makes things hard to understand and makes one feel like they are being dooped somehow. Not with Nevaeh, she made everything very easy to understand and made me feel comfortable with my insurance choices. Really Nevaeh just made the entire process wonderful and continues to do so and continues her hard work. Thank you Nevaeh and thank you State Farm"
We responded:
"Thank you, Tandra, for your kind words about Nevaeh. We're thrilled to hear she made your experience so positive and understandable. Your satisfaction is our priority, and we appreciate your trust in State Farm. Thank you for choosing us!"
Profile photo of Abul Hasan

Abul Hasan

September 6, 2024

5  out of  5
rating by Abul Hasan
"Great and quick service."
We responded:
"Thank you, Abul, for your kind words and the 5-star rating!"
Profile photo of Francine Marseille

Francine Marseille

August 26, 2024

5  out of  5
rating by Francine Marseille
"Just a quick moment to say that Bayley was wonderful to work with! I appreciate the work this agency provides!"
We responded:
"Thank you, Francine! We're thrilled to hear that our team provided you with excellent service. Your appreciation means a lot to us, and we're grateful for your kind words."
Profile photo of Micheal Adeniji

Micheal Adeniji

August 3, 2024

5  out of  5
rating by Micheal Adeniji
"Good and polite service from the agent, Landon."
We responded:
"Thank you, Micheal, for your kind words and 5-star rating! We're thrilled to hear that Landon provided you with good and polite service."
Profile photo of Alyssa Parker

Alyssa Parker

July 26, 2024

1  out of  5
rating by Alyssa Parker
"Um ya would love to know why it's ok to cancel someone's policy without notice you got your payment gave us $22 back for overpayment then today we got it all back as a refund so clearly it's not a payment issue we demand a reason"
We responded:
"Alyssa, we take your feedback on our agency very seriously. I'd love to understand how we could have done better, can you reach out to our office directly? Thank you! "
Profile photo of Liz

Liz

May 15, 2024

5  out of  5
rating by Liz
"Had the pleasure of working with Ian! He reviewed a quote from another insurance company I was given and I would have been very underinsured. He took the time to go over the numbers and explain it thoroughly. I switched my home/auto policy to SF with more coverage and lower premiums. Thank you again Ian for all your help!"
We responded:
"Thank you for sharing your positive experience, Liz! We are thrilled to hear that Ian provided you with excellent service and helped you find the right coverage at a better rate. We appreciate your trust in our agency."
Profile photo of Dawn Troke

Dawn Troke

April 23, 2024

5  out of  5
rating by Dawn Troke
"I am very pleased with the personal attention that I receive from my agent, Ian Glover and the rest of the staff at State Farm. I highly recommend using them for your insurance needs."
We responded:
"Thank you for recommending us, Dawn! Providing personalized attention is our top priority. We appreciate your trust in Ian and our team for your insurance needs."
Profile photo of Jessica Jaeger

Jessica Jaeger

April 11, 2024

5  out of  5
rating by Jessica Jaeger
"10/10 experience. Amazing people, amazing atmosphere. I will always go back here for any insurance needs, they were able to talk to me about policies in a way where I actually felt like I understood it!"
We responded:
"Thank you for the kind words, Jessica! We strive to make insurance easy to understand and provide exceptional service. We look forward to assisting you with your insurance needs in the future."
Profile photo of nick jaeger

nick jaeger

April 11, 2024

5  out of  5
rating by nick jaeger
"Awesome to work with. Neil’s team helped us out when a lot of other agents were unable to. Thank you Neil!"
We responded:
"Thank you for your kind words, Nick! We are thrilled to hear about your positive experience with Neil and our team. We appreciate your trust in us and look forward to continuing to provide excellent service."
Profile photo of Richard Glover

Richard Glover

March 8, 2024

5  out of  5
rating by Richard Glover
"Ian cares about his clients and always does what's best for them! Best Insurance Agent ever!"
We responded:
"Thank you for your kind words, Richard! We strive to always put our clients first and provide the best service possible."
Profile photo of camryn boutelle

camryn boutelle

March 8, 2024

5  out of  5
rating by camryn boutelle
"Amazing customer service! Everyone is very kind and helpful!"
We responded:
"Thank you for your kind words! We strive to provide excellent customer service and are glad to hear about your positive experience."
Profile photo of Evan Glover

Evan Glover

March 8, 2024

5  out of  5
rating by Evan Glover
"Ian always takes care of our insurance needs and any problems that could arise swiftly. We are very happy with the service we get and won’t go anywhere else!"
We responded:
"Thank you for your kind words, Evan! We're delighted to hear that you are satisfied with our service. Your loyalty is greatly appreciated."
Profile photo of Ian Glover

Ian Glover

March 8, 2024

5  out of  5
rating by Ian Glover
"Great people and great service."
We responded:
"Thank you for your kind words, Ian! We are delighted to hear that you had a positive experience with our team."
Profile photo of Jeff Bryles

Jeff Bryles

July 1, 2023

5  out of  5
rating by Jeff Bryles
"Very professional and always available to help with any insurance issues, and provides great insight into best setups for complex insurance needs"
We responded:
"Thank you so much for trusting our agency with your insurance needs. "