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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dustin Richardson

June 26, 2026

5  out of  5
rating by Dustin Richardson
"Very polite and listened well. Throughout walked me through the steps and gave me the best outcome possible!"
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Bruce Harper

June 25, 2026

5  out of  5
rating by Bruce Harper
"Karen has been a pleasure to work with for years. When she decided to move to State Farm, we knew because of her great customer service that we were going with her."
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Mike Willis

June 13, 2026

5  out of  5
rating by Mike Willis
"I worked with Ian Glover on my insurances. A quick phone call, a couple of emails, and an additional phone call, and Ian had me bundled up with insurance, properly protected, and saved me some money. Thank you for making this process easy, I highly recommend Neil Klemmes State Farm agency,"
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Debbi Sheffield

June 2, 2026

5  out of  5
rating by Debbi Sheffield
"Bought another car was shopping rates. State Farm had the best rates. When I sent them a texted about adding my RV they answered me back very quickly and very polite. I would definitely recommend them."
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Zachary Depew

May 29, 2026

5  out of  5
rating by Zachary Depew
"Best service in the buisness would recomend to anyone"
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Hailey Brummett

May 15, 2026

5  out of  5
rating by Hailey Brummett
"Loved that he communicated via text and email this is much easier having young kids! He made sure I understood things answered all question thoroughly"
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Katherine Myers

May 8, 2026

5  out of  5
rating by Katherine Myers
"Alicia is great and always easy to deal with and since Neil has taken over he has been great and helpful as well!!!"
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Bryan Long

May 6, 2026

5  out of  5
rating by Bryan Long
"Great service very helpful, answered all questions and help with alot of understanding"
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Angela Browning

May 6, 2026

5  out of  5
rating by Angela Browning
"Landon, thank you so very much!!! I usually dread these type of phone calls and switches, but Landon made it quick painless and saved me a whole lot of money switching to State Farm. So easy to talk. He is the BOMBDIGADEE!!!!! Thank you again Landon!!!🙏❤️"
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김동현

April 11, 2026

5  out of  5
rating by 김동현
"Perfect and super fast service I ever had Kaitlyn!!"
We responded:
"Thank you for your feedback! We're glad to hear that Kaitlyn provided you with perfect and speedy service. Your support means a lot to us. - Neil Klemme State Farm"
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Joshua milam

April 10, 2026

5  out of  5
rating by Joshua milam
"Awesome experience! He was very nice and easy to talk to!"
We responded:
"Thank you, Joshua, for sharing your experience! I'm glad to hear that you found the interaction nice and easy. We appreciate your feedback. - Neil Klemme State Farm"
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Victoria Steffen

April 6, 2026

5  out of  5
rating by Victoria Steffen
"Alicia from State Farm, Rensselaer IN was a great help taking photos and videos of our car and helping us through the process of our rear end fender bender. Thank you for all your help!! Roger & Vicki Steffen"
We responded:
"Thank you, Roger & Vicki, for sharing your experience with Alicia. We're glad she could assist you with the photos and videos during your fender bender process. Your feedback is greatly appreciated. - Neil Klemme State Farm"
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Sandra Swartz

March 20, 2026

5  out of  5
rating by Sandra Swartz
"Alicia is always very helpful and friendly."
We responded:
"Thank you, Sandra, for your feedback! We're glad to hear that Alicia has been helpful and friendly. Your support means a lot to us. - Neil Klemme State Farm"
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Joseph Amsler

March 20, 2026

5  out of  5
rating by Joseph Amsler
"Alicia did a fantastic job helping me. I had a misunderstanding with my insurance. One vehicle renewal date was different than the rest. When I noticed the vehicle wasn’t with the rest I panicked. She helped me figure out what was going on and I was instantly relieved when she pointed out the renewal dates. I greatly appreciated her help !!"
We responded:
"Thank you, Joseph, for sharing your experience with Alicia. It's great to hear she was able to assist you with the renewal dates and ease your concerns. We appreciate your feedback and are here to help whenever you need us. - Neil Klemme State Farm"
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steve dill

March 17, 2026

4  out of  5
rating by steve dill
"All good. Alicia was very helpful."
We responded:
"Thank you, Steve, for your feedback. I'm glad to hear Alicia was able to assist you effectively. We appreciate your input and look forward to serving you again. - Neil Klemme State Farm"
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Rachel Taylor

March 3, 2026

5  out of  5
rating by Rachel Taylor
"Hanna provided excellent customer service."
We responded:
"Thank you, Rachel, for highlighting Hanna's excellent customer service. We're glad to hear she made a positive impact. Your feedback is greatly appreciated. - Neil Klemme State Farm"
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Steve Hartman

March 2, 2026

5  out of  5
rating by Steve Hartman
"Alicia fast n friendly a real pleasure to talk with. Thank You."
We responded:
"Thank you, Steve, for your feedback! We're glad to hear that Alicia made your experience a pleasure. We appreciate your support. - Neil Klemme State Farm"
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Mike Tinglof

February 27, 2026

5  out of  5
rating by Mike Tinglof
"I want to thank Alicia Burton for helping me with a complicated claim at the Neil Klemme Agency. Alicia had to deal with another Insurance Agency that was being very difficult and not very cooperative. She communicated with me and everyone involved throughout the whole process, in a very professional and knowledgeable manner. Also, Laney Newberry helped to resolve and expedite a fair conclusion to my claim. I am very thankful to the Neil Klemme Agency. Thank you guys so much!"
We responded:
"Thank you, Mike, for sharing your experience with Alicia and Laney at our agency. It's great to hear that they were able to assist you with your complicated claim and ensure effective communication throughout the process. We appreciate your kind words and are grateful for your trust in us. - Neil Klemme State Farm"
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Dakota Locke

February 19, 2026

5  out of  5
rating by Dakota Locke
"A few weeks ago, I was finding myself needing to switch my insurance from one agency to another! The associate Alicia was very informative, kind, and patient to work with throughout the entire process. I would definitely recommend working with Alicia to my friends and family! Thanks again for your help."
We responded:
"Thank you, Dakota, for sharing your experience! We're glad Alicia could assist you with the transition and provide the support you needed. Your recommendation means a lot to us. - Neil Klemme State Farm"
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Ray Elliott

February 6, 2026

5  out of  5
rating by Ray Elliott
"Great Stephanie was amazing. I highly recommend this to anyone who was looking for insurance super helpful and very affordable. Thank you, Stephanie."
We responded:
"Thank you, Ray, for your kind words about Stephanie. We're glad to hear she was able to assist you effectively and provide affordable options. Your recommendation means a lot to us. - Neil Klemme State Farm"
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Bb Bb

January 21, 2026

5  out of  5
rating by Bb Bb
"Ian was awesome to work with, Informative and had very good communication!"
We responded:
"Thank you for your feedback! We're glad to hear that Ian provided you with informative and clear communication. We appreciate your support. - Neil Klemme State Farm"
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Brian Holloman

November 21, 2025

5  out of  5
rating by Brian Holloman
"Madison did a phenomenal job walking me through all of my insurance options and pricing. After 30+ years with Allstate, I am happy to say I am now with State Farm. Thank you Madison!"
We responded:
"Thank you, Brian, for your kind words and for choosing us after so many years with another provider. We're glad Madison could assist you with your insurance needs. Welcome to the State Farm family! - Neil Klemme State Farm"
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Jason Allen

November 18, 2025

5  out of  5
rating by Jason Allen
"worked with Landon on home, auto, umbrella and additional property policies. He did an incredible job understanding, matching and exceeding current coverage and allowed me reduce cost by 20 percent at the same time. highly recommend this broker and team."
We responded:
"Your detailed review is a tremendous help to us and to future customers. We're thrilled that our commitment to quality shone through in your experience!
"
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Rachel Hofer

November 17, 2025

5  out of  5
rating by Rachel Hofer
"Shawn was amazing!! Very helpful and very affordable insurance given to me ."
We responded:
"Thank you, Rachel, for your kind words about Shawn! We're glad to hear that you found our services helpful and affordable. We appreciate your feedback and look forward to continuing to serve you. - Neil Klemme State Farm"
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Kiea Knight

November 9, 2025

5  out of  5
rating by Kiea Knight
"Madison is the absolute best. She was very informative. She also got me the best discount with linking my policies. She's very transparent and represents her company with pride."
We responded:
"Thank you for your thoughtful review! It’s always our goal to provide excellent coverage and customer service, and we’re so glad you had a great experience!"